Vol. 12/ Núm. 4 2025 pág. 97
https://doi.org/
10.69639/arandu.v12i4.1652
Exploring tertiary English teachers’ emotions during their

teaching practice: a case study

Explorando las emociones de los profesores de Inglés de educación superior durante su
práctica docente: un caso de estudio

Lesly Carolina Wong Barragan

lwongb@uteq.edu.ec

https://orcid.org/0009-0001-6358-7844

Universidad Técnica Estatal de Quevedo

Quevedo Ecuador

Jardel Coutinho dos Santos

jcoutinhod@uteq.edu.ec

https://orcid.org/0000-0002-8626-7229

Universidad Técnica Estatal de Quevedo

Quevedo Ecuador

Artículo recibido: 18 septiembre 2025 - Aceptado para publicación: 28 octubre 2025

Conflictos de intereses: Ninguno que declarar.

ABSTRACT

This study explored the emotions experienced by two English teachers at a public university in

Ecuador and how these emotions influence their teaching practice and professional well
-being.
Through interviews, observations, and visual narratives, both pleas
ant emotions such as
enthusiasm and joy, and unpleasant emotions such as nervousness, frustration, sadness, and stress

were identified. The teachers used various emotion regulation strategies, including breathing

exercises and not taking situations persona
lly, to maintain their resilience. While one teacher
showed consistent emotional stability, both faced emotional challenges related to administrative

responsibilities, family loss, and student behavior. The findings highlight the importance of

acknowledgin
g teachers’ emotional dimensions and supporting the development of skills to
manage emotions in complex educational contexts with multiple demands.

Keywords
: English teachers, emotions, teaching practice, resilience, regulation strategies
RESUMEN

Este estudio exploró las emociones experimentadas por dos docentes de inglés en una universidad
pública de Ecuador y cómo estas influyen en su práctica docente y bienestar profesional. A través
de entrevistas, observaciones y narrativas visuales, se identificaron emociones placenteras como
entusiasmo y alegría, así como emociones desagradables como nerviosismo, frustración, tristeza
y estrés. Los docentes utilizaron diversas estrategias de autorregulación emocional, como
ejercicios de respiración y la capacidad de no tomar las situaciones personalmente, para mantener
Vol. 12/ Núm. 4 2025 pág. 98
su resiliencia. Aunque uno de los docentes mostró estabilidad emocional constante, ambos
enfrentaron desafíos emocionales relacionados con responsabilidades administrativas, pérdida
familiar y comportamientos estudiantiles. Los resultados destacan la importancia de reconocer la
dimensión emocional del profesorado y de apoyar el desarrollo de habilidades para manejar
emociones en contextos educativos complejos y con múltiples demandas.

Palabras claves: docentes de inglés, emociones, estrategias de regulación, práctica
docente, resiliencia

Todo el contenido de la Revista Científica Internacional Arandu UTIC publicado en este sitio está disponible bajo
licencia Creative Commons Atribution 4.0 International.
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INTRODUCTION

Emotions are an intrinsic part of the human experience, shaping how individuals perceive,

respond to, and interact with the world around them. In the context of education, emotions not

only influence how teachers relate to students but also how they engage
with their professional
responsibilities, make decisions, and cope with daily challenges. As Hargreaves (1998) noted,

teaching is inherently emotional work, requiring more than the delivery of content; it involves

care, empathy, frustration, joy, and some
times even grief.
Within the field of English Language Teaching (ELT), the role of emotions becomes even

more pronounced. English teachers in tertiary education often navigate unique emotional

landscapes: managing students' language anxiety, adapting to diverse proficiency
levels, facing
institutional pressures, and sustaining their motivation over time (Shi, 2021; Mercer et al., 2019).

Despite these challenges, many educators continue to find joy, connection, and personal growth

in their profession. However, this emotional
labor often goes unrecognized or unspoken.
Studying teacher emotions is, therefore, essential, as it sheds light on how educators sustain

resilience, maintain their sense of purpose, and adapt to professional demands. Emotions are not

merely personal experiences; they impact pedagogical choices, cl
assroom climate, and ultimately,
student outcomes (Fried et al., 2015). Although there has been increasing attention to emotions

in education, the majority of studies focus on primary and secondary school settings, leaving the

tertiary ELT context underexp
lored, particularly in Latin American countries like Ecuador (Uitto,
Jokikokko, & Estola, 2015).

For that reason, this study aims to address that gap by examining the lived emotional

experiences of two tertiary English teachers at an Ecuadorian university. Through qualitative

methods including semi
-structured interviews, classroom observations, and visual narratives, this
research aims to understand how these teachers experience and regulate their emotions during

their teaching practice, and how this emotional management contributes to their professional

resilience.

Research Questions

What emotions do two tertiary English teachers experience during their teaching practice?

Do these two teachers manage their emotions to maintain resilience?

Literature review

Emotions

An emotion is a reaction that occurs when we perceive something, whether external or

internal, that we consider essential to us. This reaction involves coordinated changes in different

parts of the body and mind, such as thoughts, physical sensations, and
behaviors, occurring
simultaneously (Scherer, 1987, 2001).
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Emotions have long been a subject of inquiry in psychology, with numerous theories

attempting to define their nature, origin, and function. While there is no single, universally

accepted definition, most scholars agree that emotions are complex, multidimen
sional
experiences involving physiological arousal, expressive behavior, and conscious or unconscious

cognitive appraisal (Scherer, 2005; Gross, 2015). Lazarus (1991), one of the most influential

figures in this field, proposed the Appraisal Theory, which
emphasizes the individual’s evaluation
of environmental events as central to emotional experience. He argues that emotions arise when

an individual appraises a situation as significant to their well
-being, particularly in terms of its
relevance to their go
als and potential for coping.
Plutchik (1980) developed a psychoevolutionary perspective, suggesting that emotions

evolved to help humans adapt to their environment. His well
-known “wheel of emotions”
identifies eight primary emotions: joy, trust, fear, surprise, sadness, disgust, ange
r, and
anticipation, which can blend into more complex feelings. Ekman (1992) contributed to this field

with his theory of basic emotions, which are universally recognized and associated with distinct

facial expressions. These theoretical perspectives prov
ide a foundation for understanding
emotions not merely as reactions, but as processes that influence perception, behavior, decision
-
making, and social interaction.

Given the emotionally demanding nature of teaching, especially in language classrooms,

teachers' emotional regulation is essential for managing classroom challenges and maintaining

well
-being. Gross (1998) explains emotional suppression as consciously inhibiting emotional
expression to prevent interference with professional duties. Techniques such as deep breathing

can effectively reduce stress responses (Ma et al., 2017), supporting teachers’ emotional

resilience.

Emotions in ELT

In recent years, emotions have emerged as a significant area of study within English

Language Teaching (Benesch, 2012; Gkonou, Mercer, & Daubney, 2016; Zembylas, 2005).

Teaching, especially in language classrooms, is not a purely cognitive or technical act
ivity; it is
inherently emotional (Hargreaves, 2000). Teachers frequently experience a range of emotions,

from satisfaction and joy when students succeed to frustration, anxiety, and even burnout when

faced with challenges such as heavy workloads, classroo
m management issues, or a lack of
institutional support (Day & Leitch, 2001).

Benesch (2017) introduced the concept of "emotion labor" in ELT, highlighting the

emotional regulation teachers engage in to meet institutional expectations. In multilingual and

multicultural settings, ELT teachers must often suppress or modify their emoti
ons to appear
enthusiastic, patient, or encouraging, even under stress. This emotional dissonance can affect

teachers' well
-being and job satisfaction. Additionally, teacher emotions are influenced by
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external factors such as curriculum policies, student attitudes, and socio
-political contexts,
making the teaching of English particularly demanding in certain regions (Song & Park, 2019).

From the learner’s side, emotions such as foreign language anxiety (Horwitz, Horwitz, &

Cope, 1986), motivation (Dörnyei, 2005), and enjoyment (Dewaele & MacIntyre, 2014) play

critical roles in language acquisition. However, less attention has been paid to
the emotional lives
of teachers, even though their emotional state can have a direct impact on the classroom

atmosphere, instructional effectiveness, and student outcomes (Golombek & Doran, 2014).

Understanding teacher emotions in ELT settings is, therefo
re, essential for fostering emotionally
supportive and sustainable teaching practices.

Teaching involves balancing genuine emotional engagement with institutional

expectations. Zembylas (2005) argues that teacher emotions are political and professional acts,

often requiring emotional labor where teachers regulate their feelings to meet norms
. Palmer
(1998) notes that "we teach who we are," emphasizing the importance of emotional authenticity.

Types of emotions (Pleasant and unpleasant)

Emotions experienced in English Language Teaching (ELT) can be broadly categorized

into pleasant and unpleasant types. Pleasant emotions, such as joy, pride, and love, often arise

from positive classroom interactions, student progress, and a sense of profe
ssional
accomplishment (Khajavy & Ghonsooly, 2018; Chen, 2016). In contrast, unpleasant emotions

such as anxiety, anger, and shame are frequently triggered by disruptive student behavior, lack of

preparation, institutional pressures, and challenging teachi
ng conditions (Khajavy & Ghonsooly,
2018; Sutton & Wheatley, 2003).

According to Fredrickson’s (2001) broaden
-and-build theory, pleasant emotions broaden
teachers’ cognitive and affective resources, fostering creativity, resilience, and stronger teacher

student relationships. On the other hand, unpleasant emotions tend to
narrow attention and
promote avoidance behaviors, which may negatively impact teaching effectiveness and well
-
being (Fredrickson, 2001). Hence, understanding how teachers experience and regulate both

pleasant and unpleasant emotions is crucial for sustaini
ng their professional satisfaction and
enhancing student outcomes in ELT settings.

Emotions in ELT: Studies and Findings

Several empirical studies have investigated the role of emotions in ELT, particularly from

the perspective of teachers (Gkonou, Dewaele, & King, 2020; Mercer & Gregersen, 2020;

Khajavy, Ghonsooly, & Frenzel, 2018). Alzaanin (2024) conducted a qualitative s
tudy involving
university
-level EFL teachers in Saudi Arabia, using semi-structured interviews and reflective
journals. His findings revealed that emotional experiences were central to how teachers

constructed their professional identity. Teachers describe
d emotions such as pride, helplessness,
and resilience as recurring themes in their teaching journeys. Similarly, Golombek and Doran
Vol. 12/ Núm. 4 2025 pág. 102
(2014) found that emotional understanding was key to teachers’ professional development, as

emotions mediated their engagement with pedagogical practices and interactions with students.

Yu (2022) offered a systematic review of studies on learner emotions in foreign language

classrooms, identifying foreign language enjoyment (FLE) and anxiety as the two most

commonly studied emotions. While the review focused on learners, it emphasized the
reciprocal
nature of teacher
student emotional dynamics. In a related study, Pishghadam, Zabetipour, and
Aminzadeh (2016) examined emotional responses of EFL learners and showed that classrooms

where teachers expressed enthusiasm and empathy saw greater s
tudent participation and academic
success.

In the Latin American context, Santos et al. (2020) explored the emotional experiences of

Ecuadorian secondary students in English classes in the province of Los Ríos. Their study found

that unpleasant emotions such as fear of making mistakes, anxiety, and
lack of confidence
hindered students' oral participation, with female students experiencing higher levels of emotional

barriers than males. These findings
highlight the significant impact of emotions on language
learning and emphasize the need for emotion
ally supportive teaching strategies in ELT.
Moreover, Benesch (2017) emphasized that teachers perceived emotional autonomy, being

able to feel and express emotions without institutional censorship, was crucial to maintaining job

satisfaction and teaching quality.

Furthermore, research indicates that personal adversities, such as bereavement,

significantly impact teacher emotions and motivation (Dunn, 2021). However, many teachers

draw strength from their dedication to students, utilizing emotional regulation strate
gies to
maintain their work despite these challenges.

This study also aligns with the United Nations Educational, Scientific, and Cultural

Organization (UNESCO) objectives of promoting teacher well
-being and inclusive quality
education. By exploring the emotional experiences and resilience of English language
teachers in
higher education, this research contributes to the global efforts outlined in UNESCO’s Education

2030 Framework for Action, which emphasizes supporting teachers as essential agents for

achieving equitable and quality education worldwide (UNESC
O, 2015).
METHODOLOGY

Method

This study employs a qualitative approach to explore and understand the emotional

experiences of two tertiary English teachers during their teaching practice. This method enables

an in
-depth examination of these individual perspectives and experiences within their natural
context, offering rich and detailed insights into the emotional dynamics of teaching; therefore, it

is also regarded as a case study.
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Context and Participant

The study was undertaken in a public university in the Los Ríos province. All of the

teachers of the English pedagogy undergraduate course were invited to participate. Still, only two

accepted the invitation (One woman and one man):

Ele is 42 years old (Woman). She is an English teacher in the National and Foreign

Languages Pedagogy program at a public university in Ecuador. She has extensive experience in

English language teaching, as she began her teaching career at a very young age
.
Jota is 38 years old (Men). Like the first participant, is an English teacher in the same

National and Foreign Languages Pedagogy program at the same public university. He also began

teaching at a young age and has therefore developed a long career in Eng
lish language instruction.
When the data was collected, both participants held the position of
sub-coordinators1 in the
program and also taught several subjects at different levels or semesters.

Data Collection Instruments

First, semi
-structured interviews were conducted in Spanish to explore participants'
emotions, coping mechanisms, and perspectives on resilience. These interviews, which lasted

approximately 45
60 minutes, provided in-depth narratives that revealed the emotional
challenges and successes in their teaching practice. Second, they were invited to create a visual

representation (drawing) that illustrates their emotional journey as teachers in the classroom and

to explain what they wanted to convey in the drawing
. These visual narratives offered an
additional perspective to understand their experiences and complemented verbal data. Next, non
-
participant classroom observations were conducted to contextualize participants' emotions within

their teaching environment.
Observations focused on their interactions with students, classroom
management strategies, and emotional expressions during teaching. Finally, field notes were

recorded during observations to document non
-verbal cues, contextual details, and the
researche
r's reflections. These notes enriched the data by providing a more detailed understanding
of participants' emotional experiences.

Data Analysis

The analysis was conducted using Grounded Theory, a research method that generates

theory based on systematically collected and analyzed data, with a focus on social relationships

and group behaviors (Scott, 2017). Initially, the verbal interviews were tra
nscribed, followed by
a thematic analysis to identify emotional patterns in the two participants. Subsequently, the

observations and field notes were reviewed to determine the connection between the participants’

emotions, the experiences shared during the
interviews, and their teaching practice.
1
Subcoordinator is an academic or administrative staff member who assists a program or course coordinator
in organizing, managing, and overseeing courses, academic activities, or departmental tasks.
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The study adheres to ethical standards to ensure participants' rights and well
-being:
Participants are provided with detailed information about the study's purpose, procedures, and

potential risks, and their voluntary consent is obtained through a signed c
onsent form.
Participants' identities were anonymized using pseudonyms, and any identifiable information was

removed from the data. Additionally, they were informed of their right to withdraw from the study

at any point without consequences.

RESULTS AND DISCUSSIONS

Jota

Jota, an enthusiastic, relaxed, and consistently positive teacher, exemplifies emotional

stability in the classroom. Throughout the research process, he demonstrated a steady emotional

state, showing minimal variation in his feelings. His passion for teach
ing is evident from the very
beginning of each lesson, as he approaches the classroom with high energy and enthusiasm:

“Before the class, I feel very energetic; I enjoy teaching and I enjoy sharing knowledge.”

(Interview). This is also confirmed in the vis
ual narrative, where he drew himself with a big smile:
Figure 1

Jota’s visual narrative

One day, Jota asked a student to participate voluntarily, but she refused and left the

classroom. This situation did not trigger any emotional reaction in him. However, the complaints

from other students about what happened made him feel nervous. Despite t
hat, Jota managed to
control his emotions: “I didn’t allow those emotions to affect me; I simply let her go.” (Interview).

This reaction aligns with Gross’s (1998) concept of emotional suppression, a form of response
-
focused emotion regulation in which ind
ividuals consciously inhibit their emotional responses
after an emotion has been triggered, to prevent it from influencing their actions.

On another day, Jota asked his students to complete an assignment, but they were not

taking it seriously. One student went to complain to the coordination office, saying that he was

singling him out: “At that moment, they saw my strictness, because my main
goal is for them to
learn” (Interview).
Although they only saw him as strict at that moment, during the observations,
a certain tension between the students and the teacher could be noticed. In response to a directive
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given by the teacher, a student reacted negatively by rolling her eyes, although she did not say

anything: “The teacher did not respond to this behavior and continued the lesson as normally”

(Field Note).

During this semester, Jota was working as a sub
-coordinator, and this role led him to
experience different sources of unpleasant emotions. He said, “I have felt stressed due to office

work, paperwork, coordination tasks, etc.” (Interview). Besides feeling
that way, he also felt
frustrated:

“It has affected me because sometimes I can’t teach a class since I have a meeting. I have

to go to the classroom and tell the students I will not be there because I need to leave. I

have to go to another department, and that frustrates me. It's not just t
hat I feel angry, but
also frustrating because I want to be in the classroom rather than in an office. That is how

I feel.” (Interview)

One technique that he used to maintain resilience in this situation was breathing exercises:

“A specific strategy is breathing… I mean, when I feel a strong emotion related to coordination

work, I take a breath and keep going” (Interview). This finding ali
gns with previous research,
which suggests that breathing exercises can reduce the physiological responses associated with

stress in healthy individuals (Ma et al., 2017). Say one study that a teacher did the same, or explain

better the Ma et al., 2017 art
icle.
This level of resilience could only be achieved through years of practice. At the

beginning of his teaching career, Jota used to feel sad, frustrated, and would cry frequently:

“Experience has helped me a lot. I remember my years in high school; they were very

difficult. I was very sensitive; I cried, tears would come out, and I was extremely emotional.

Then I learned to control and manage it in a different way, through writing,
reflecting at
the end of the class, or at the end of the day when I got home. Reading about psychology

also helped me a lot. My school years shaped my character and prepared me to become a

teacher and work with students of different ages.” (Interview)

In conclusion, although Jota is known for being a positive, enthusiastic, and relaxed

teacher, during this semester, he experienced several unpleasant emotions such as nervousness,

anger, frustration, and stress. These challenges were mainly related to his
additional
responsibilities as a sub
-coordinator. Despite this, Jota managed to stay emotionally balanced by
using self
-regulation strategies. One of the most helpful techniques for him was deep breathing,
which allowed him to calm down and continue with
his duties. His experience shows that even
emotionally stable and optimistic teachers can struggle, and it highlights the importance of

developing coping strategies in the teaching profession.